Call drops: Airtel hits back, says Reliance Jio teams ‘under-prepared’

By: | Updated: September 28, 2016 8:04 AM

While new entrant Reliance Jio has been crying foul over less number of Points of Interconnections (PoIs) leading to large number of call failures, the country's largest operator Bharti Airtel on Tuesday said that the call failures were the result of...

RJio data plan, RJio free data plan, Airtel data plan, Aiterl free data plan, JIo 4G data planIn this regard, Bharti has asked Reliance Jio to balance the traffic, improve its augmentation since it is causing huge financial loss to the company.

While new entrant Reliance Jio has been crying foul over less number of Points of Interconnections (PoIs) leading to large number of call failures, the country’s largest operator Bharti Airtel on Tuesday said that the call failures were the result of Jio’s underpreparedness and inefficient testing teams. In this regard, Bharti has asked Reliance Jio to balance the traffic, improve its augmentation since it is causing huge financial loss to the company.

“At the outset we would like to convey that post the meeting held on September 13, we have allocated sufficient number of E1s which, in accordance with the present traffic pattern would suffice to support about 20-25 million subscribers,” Ravi P Gandhi, chief regulatory officer at Bharti Airtel, wrote in a letter to Kapoor Singh Guliani of Reliance Jio Infocomm. It said that 2484 PoIs have gone live as compared to the agreed provisioning of 3048 points.

Bharti said that the current augmentation of interconnect points were done because of the persuasion of its own teams while Reliance Jio’s teams have cited many reasons for their inability to get the process through, including acceptance testing, transmission media related concerns among others.

Bharti said it made augmentation in 10-days of agreement though the regulatory mandate is about 90-days.

Currently, about 89% of traffic originating from Reliance Jio is terminating on Bharti Airtel’s network and thereby creating asymmetry in traffic, Bharti said. “This is a serious concern for us due to the below cost termination charge regime, every extra minute terminated by RJIO in our network, is causing a huge financial loss to Airtel,” the company added.

Bharti’s letter to Reliance Jio comes days after the new operator alleged that the top three operators have hardly given any additional PoIs since a fortnight since the Telecom Regulatory Authority of India brokered truce between the two warring sides.

Until September 20, Bharti Airtel has provided one interconnect point, while Vodafone India has provided five and Idea Cellular has given 3 PoIs, Reliance Jio said in a statement. During the past 10-days, Vodafone has provided two PoIs, while Bharti and Idea Cellular haven’t provided any new PoIs, the company said.

As on September 14, Bharti in all has given 651 PoIs, while Vodafone India, and Idea Cellular have provided 467, and 526 PoIs, the data showed.

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