CA Technologies Agile Operations Solutions Drive Speed, Scale, and Quality of Infrastructure and Applications For Improved Customer Experience

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Published: July 24, 2015 6:02:29 AM

CA Technologies (NASDAQ: CA) today announced enhancements to its DevOps portfolio that are designed to make the job of IT operations teams easier. The enhanced monitoring solutions for Agile Operations provide the speed and scale organizations need to rapidly deploy new applications, monitor dynamic environments, and continually optimize application quality to ensure superb customer experiences.

CA Technologies (NASDAQ: CA) today announced enhancements to its DevOps portfolio that are designed to make the job of IT operations teams easier. The enhanced monitoring solutions for Agile Operations provide the speed and scale organizations need to rapidly deploy new applications, monitor dynamic environments, and continually optimize application quality to ensure superb customer experiences.

With the new capabilities in CA Application Performance Management (CA APM) and CA Unified Infrastructure Management (CA UIM) organizations can quickly troubleshoot and triage all applications, in any infrastructure and Big Data environment. Quality of service metrics from CA UIM can also be correlated and combined with CA APM performance metrics in a single screen so that DevOps teams have an end-to-end view across applications and infrastructure.

“In today’s application economy, every business is a software business and that has real and immediate implications for the operations teams who help ensure the availability of applications,” said Abhilash Purushothaman, Country Director, Enterprise Management Business, CA Technologies, India. “To stay ahead of the competition, cross-team collaboration is essential for faster deployments and constant innovation.”

CA Application Performance Management

Designed to monitor any application infrastructure, CA APM 10 features a redesigned user interface, new analytics and several new patent-pending technologies that enable role and task-based monitoring. The solution’s team center views enable users to filter complex topology maps into easily understood role and task-based views using attributes such as location, application type, business service or owner name. DevOps teams can also more easily determine if an update impacts service quality through the visual charts that show changes to application topology, status or other attributes alongside historical performance metrics.

“Today’s multi-channel applications rely on agile infrastructure, creating unique demands for operations teams who must ensure unfaltering service reliability while handling an increasing rate of new deployments,” said Thomas Lee, vice president, Global Support Systems, Elavon. “CA APM helps us ensure that we provide the best possible customer experiences. In addition, the new role and task-relevant views in CA APM 10 further enables the collaboration needed among our DevOps teams to help fuel ongoing innovation.”

A commissioned study conducted by Forrester Consulting on behalf of CA Technologies, found that the benefits realized by customers using CA APM included the reduction of outages by 60 percent for customer-facing applications, which avoided more than $4.3 million in costs over three years. By reducing the number of errors, CA APM also helped increase the productivity of developers by as much as 15 percent, resulting in a financial savings over three years that totaled more than $4.2 million.

CA Unified Infrastructure Management

To remove the complexity and specialization needed to manage Big Data infrastructure, CA UIM 8.3 now provides support for Hadoop®, Cassandra NoSQL and MongoDB environments – all from a single, unified console.

CA UIM’s integration with CA Network Flow Analysis and new analytic capabilities further help customers reduce mean time to repair by providing insights into application consumption and identifying high priority infrastructure performance issues before user experience is impacted.

“CA UIM gives our customers a deeper view of all aspects of their IT infrastructure in one place,” said Olf Gentzcke, head of network services – service operations, Outsourcing and Consulting Services, Fujitsu CE.  “This intuitive solution enables us and our customers to more proactively improve a system’s performance, ultimately enhancing the user’s experience.”

Customer can also leverage third party tools and download specialized probes for monitoring unique applications, devices or technologies for CA UIM at Marketplace @ CA.

Resources

  • TriZetto Reduces Resolution Times by 76 Percent and Prevents 18 Outages With CA Technologies Customer Story
  • The Total Economic Impact of Application Performance Management From CA Technologies
  • Why Agile Operations Is Critical to Your Digital Transformation Strategy
  • Achieving Agile IT Operations With Unified Infrastructure Monitoring—An EMA White Paper

About CA Technologies

CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.

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Copyright © 2015 CA. All Rights Reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies. This document does not contain any warranties and is provided for informational purposes only. Any functionality descriptions may be unique to the customers depicted herein and actual product performance may vary.

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