American multinational bank JP Morgan Chase on Wednesday was hit by a technical glitch which gave access to some of its customers to see others people's account details -- from saving, credit card to personal information.
American multinational bank JP Morgan Chase on Wednesday was hit by a technical glitch which gave access to some of its customers to see others people’s account details — from saving, credit card to personal information. The Wall Street bank experienced the glitch for nearly three hours.
The bank said that JPMorgan Chase & Co’s website experienced a technical glitch for nearly three hours on Wednesday evening, with clients seeing a different customer’s account after signing in, according to Reuters. A computer had reportedly corrupted the system and redirected customers to other people’s account upon signing in.
Some customers upon landing on others’ accounts, posted about it on the social media. “Today, I logged in using my own account information and the Chase system instead logged me into an entirely different person’s account, a person I have no knowledge of,” a customer posted on Reddit. Another user posted this on Twitter
— Edward Chan (@edwardhchan) February 22, 2018
According to JP Morgan Chase, the bud affected a “very low number” of accounts and the bank has resolved the problem. The bank also said that they have not received any complaint about the malicious money transfer.
The spokesperson of the bank said that it was a case of technical glitch and not hacking. In 2014, the bank experienced a massive hack when their 83 million accounts were compromised.