Allow mobile banking registration at ATMs: RBI

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Mumbai | Updated: December 18, 2015 9:13:59 AM

The Reserve Bank of India (RBI) on Thursday advised banks participating in National Financial Switch (NFS) to enable the capability of customer registration for mobile banking at all ATMs latest by March 31, 2016...

RBI on mobile bankingThe Reserve Bank of India (RBI) on Thursday advised banks participating in National Financial Switch (NFS) to enable the capability of customer registration for mobile banking at all ATMs latest by March 31, 2016 by making necessary changes in their ATM switches. (Express Photo)

The Reserve Bank of India (RBI) on Thursday advised banks participating in National Financial Switch (NFS) to enable the capability of customer registration for mobile banking at all ATMs latest by March 31, 2016 by making necessary changes in their ATM switches.

As advised by the RBI, the National Payment Corporation of India (NPCI) has developed the mobile banking registration service/option on the National Financial Switch (NFS). RBI said that after a pilot with a few banks, the service is ready to be deployed on ATMs of all the NFS member banks.

The central bank also said that banks should also strive to facilitate customer registration for mobile banking through other channels including internet banking, IVR, phone banking, etc.

“As customer registration is an important pre-requisite for offering mobile banking services, banks should also use multiple channels to create awareness among their customers regarding mobile banking services and options available for customer registration,” RBI said in a release.

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