Amazon’s top boss Jeff Bezos loathes work-life balance concept; here’s what he’s telling to aim for instead

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Updated: May 15, 2018 6:04 PM

World’s richest man and Amazon’s top boss Jeff Bezos is against the concept of work-life balance, and calls it a  ‘debilitating phrase.’ He prefers work-life harmony instead. “I get asked about work-life balance all the time.

Amazon, Jeff Bezos, world’s richest person, Amazon founder Jeff Bezos, richest person, Netflix, Facebook, America, USJeff Bezos believes that if he is happy at home, he can carry the energy to work and vice-versa. (Image: Reuters)

World’s richest man and Amazon’s top boss Jeff Bezos is against the concept of work-life balance, and calls it a  ‘debilitating phrase.’ He prefers work-life harmony instead. “I get asked about work-life balance all the time. And my view is, that’s a debilitating phrase because it implies there’s a strict trade-off,” Jeff Bezos said.  So what does he suggest? “This work-life harmony thing is what I try to teach young employees and actually senior executives at Amazon too. But especially the people coming in,” Jeff Bezos said at a recent event hosted by Axel Springer.

The world’s first centibillionaire believes that if he is happy at home, he can carry the energy to work and vice-versa. “And the reality is, if I am happy at home, I come into the office with tremendous energy. And if I am happy at work, I come home with tremendous energy. It actually is a circle; it’s not a balance. And I think that is worth everybody paying attention to it,” he said at the event.

Video: Why Jeff Bezos hates Work-Life Balance

Interestingly, Bezos still keeps a customer-facing email address at the company where he receives plenty of emails every day. “I still have an email address that customers can write to. I see most of those emails, and I don’t answer very many of them anymore but I see them and I forward them, some of them — the ones that catch my curiosity,” Jeff Bezos told CNBC.  In the interview, Jeff Bezos shared a unique way by which he notifies his execs to certain complaints.

For attracting attention of his employees towards a particular customer-complaint Bezos forwards that specific email with a note that comprises a single character: “?”. The “?” is just a shorthand for – ‘Can you look into this? Why is this happening? What’s going on?’” said Bezos, speaking to the George W Bush Presidential Center’s Forum on Leadership in April.

Bezos says that he loves one thing about customers- their hunger for more. “One thing I love about customers is that they are divinely discontent. Their expectations are never static – they go up. It’s human nature. We didn’t ascend from our hunter-gatherer days by being satisfied,” Jeff Bezos wrote in a letter to shareholders.

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