The dots say it all! A Railways clerk swiped a credit card for Rs 1,33,330 instead of Rs 1,333.30. It started when a Mumbai commuter went to a Railways booking counter to buy a pass through his credit card, a Times of India report said. On August 4, Vikas Manchekar went to Borivali Western Railway booking counter to purchase a first-class pass for three months. As per the report, the clerk at the counter entered the wrong amount while swiping the card.
With the money gone, a shocked Vikas, while speaking about his ordeal, said he is running pillar to post to get the refund back. Soon after the incident, he registered his complaint to the officials of the station. He also spoke to the bank which issued him the credit card but to no avail. Expressing his concern further, Vikas said that he is under a lot of stress as the last date of credit card payment is August 24. In case the payment is made after the said date, then the bank may charge Rs 4,000 to Rs 5,000 interest. He went on to say that in case the bank charges interest from him, then it should be the duty of the Railways to pay the interest along with the amount.
Vikas also went to the Mumbai office of the Western Railways with his complaint. As per Chief Public Relation Officer of Western Railways, Ravinder Bhakar, a disciplinary action has been initiated and the chargesheet has been issued against the clerk responsible. He further said that the Western Railway has deputed an official to take up the matter with the State Bank of India so that the amount is refunded at the earliest. Vikas further said that in order to avoid such incidents further, railways should conduct training of its employees. He also said that card swiping machines at railways stations should be kept at proper places so that even passengers can have look at the machine when the amount is deducted, Times of India added further.