Amid continuing public distress following the implementation of the demonetisation policy by the Modi government, and as never-ending queues of cash-starved people, outside banks and ATMs, continues even weeks after the ban on currency notes, Coimbatore based software engineer and designer Vijay came up with an innovation that might help to ease the pain. The designer had developed a humanoid robot which will be helping customers at banks by answering different Frequently Asked Questions (FAQs).
Vijay claimed that the newly designed robot will help to decrease the work load on bankers by helping customers from opening and account to giving related information on already existing accounts.
In a statement to ANI, Vijay said, “This robot helps bank customers by telling them how to open account and also gives info of existing accounts,understands 15 languages.”
This robot helps bank customers by telling them how to open account and also gives info of existing accounts,understands 15 languages: Vijay pic.twitter.com/uEkZrlObtp
— ANI (@ANI_news) December 3, 2016
Work pressure on bank employees had been unprecedentedly more, since Prime Minister Narendra Modi, on November 8, had initiated the demonetisation policy following which there had been a ban on currency notes of Rs 500 and Rs 1,000. And as Modi government implemented the ban on notes, citing the rise in the flow of black money in the country, chaotic situation emerged among the common people of the country, with many waiting for hours outside banks and ATMs to replace their old scrapped notes and collect usable cash.
The anti-graft policy, also restricting the withdrawal limits from the bank accounts, had, however, given a push to the digital modes of payments. And with digital wallet firms like Paytm, Mobikwik, Freecharge and others witnessing a steady growth since November 8, e-commerce and technologically advanced banking is expected to become the formal mode of transaction in the country.
However, before the recently designed humanoid robot was developed by the Coimbatore engineer, earlier, media reports suggested that in Chennai, another banking robot, named ‘Lakshmi’ was introduced to ease the work loads on bankers.