24X7 emergency response centre will ensure every call is answered in two rings, live audio and video facilities to connect to doctors at the hospital to the accident site
The CK Birla Hospitals has launched its own fleet of state-of-the-art ambulances providing both Basic Life Support (BLS) and Advanced Life Support (ALS). The fleet was launched at the CK Birla Hospitals premises by esteemed guests, Sovan Chatterjee, Mayor, Kolkata Municipal Corporation and Surajit Kar Purkayastha, Commissioner of Police, Kolkata.
Reportedly, this fleet of eight ambulances will aim to provide basic life support within 30 minutes of receiving a call for an ambulance in a highly cost effective service. Moreover, each ambulance will have on board a paramedic and a pilot; both trained in basic life support and safe medical excavation procedures.
In the first phase of the ambulance project, the ambulances will be placed at various strategically significant locations within a 30 kilometre radius from the CK Birla Hospitals (i.e. BM Birla Heart Research Centre and The Calcutta Medical Research Institute). The first fleet of ambulances would be stationed at Howrah, Victoria Memorial, Park Circus, Sarat Bose Road, Hazra, Rabindra Sarovar, and Joka.
The newly set up 24X7 Emergency Response Centre aims to ensure that every call is answered by a human voice within two rings. Once the call is registered, the call centre personnel will identify the closest ambulance to the victim or patient and dispatch. The BLS Ambulances will then be able to reach the site within 30 minutes. With this new fleet, medical care will be administered on the spot by the highly trained paramedics. These paramedics will be guided via live video streaming by doctors at the hospital.
Along with video monitoring the ambulances are also equipped to transmit information like ECG’s and vital parameters to the medical staff and hence treatment for conditions like myocardial infarction and stroke can start within the ambulance without wasting any time.
Speaking on the occasion, Dr Ashendu Pandey, CEO, CK Birla Hospitals said, “We at CK Birla Hospitals are continually augmenting the emergency services in Kolkata. We have always been the hospital of choice for emergency care but now with the launch of this ambulance service we intend to redefine emergency medic care in the city.”