Key Discussion Tracks
Agenda
Theme: The Changing Landscape
10:05 am - 10: 25 am |
Opening Keynote |
Anant Goenka, Executive Director, Indian Express Group |
10:30 am - 10:55 am |
Keynote |
Brands - Kal Aaaj Kal The new age consumer shops in an uncertain manner. They are tech-savvy, prefer omnichannel experiences, and expect a whole new level of customer service. In fact, with consumers moving online post the spread of Covid-19, they want hyper-personalised engagement, convenient delivery options and 24/7 customer service. How to deal with this customer and what are the dos and don’ts. Speaker: Sadashiv Nayak, CEO, Future Retail |
11:00 am - 11:15 am |
Enabling Hyper Personalised Experiences using AI Speaker: Sudeep Singh, Head of Business, SAP Customer Experience, India South Asia |
|
11:20 am - 11:45 am |
Special Address |
Building a Digital Brand Many would think that the journey of digital brands since its inception is different. It is more driven through performance and sales but that is not the case. Zomato’s journey has been not only different but also interesting. From focussing on building the service to creating an interesting conversation with consumers through newsletters – the brand has come a long way. Today it is one of most successful digital brands in India and the recent IPO is a proof to its success story. Speaker: Chandan Mendiratta, Head, Brand Marketing, Zomato |
11:50 am - 12:20 pm |
Fireside chat |
Addressing the Needs of New Age Consumer Speaker: Hemant Malik, Divisional Chief Executive, Foods Division, ITC In Conversation with Roshun Povaiah, Editor - FE Digital, The Financial Express |
12:25 pm - 1:05 pm |
Panel Discussion |
Protecting the Consumer and her data From Big Basket to Domino’s -- in the recent past, leakage of customer data has been at the center of many controversies. As both brands and consumers take the online journey more seriously, why is it necessary to create a strong system to protect consumer data? Speakers:
Moderator: Vivek Bhargava, Co - founder, Profitwheel |
1:10 pm- 1:50 pm |
Panel Discussion |
Digital Transformation 2.0 While Covid-19 has forced both consumers and brands to take the digital leap, what lies ahead, for the next phase of digital transformation especially, in a world that will be ruled by first-party data. Speakers:
Moderator: Jaspreet Singh, Partner and National Leader, Grant Thornton Bharat LLP |
1:55 pm - 2:35 pm |
Panel Discussion |
Analytics - The Real Hero As understanding, the consumer becomes a priority, companies have been investing in measurement. This will help companies in improving lead generation through actionable insights, gaining insights into customer behaviour and predictive analytics to enable businesses to be proactive rather than reactive. Speakers:
Moderator: Soumya Mohanty, Managing Director, Client and Quantitative, Insights Division, Kantar |
Theme: ScreenPlay - The Age of Screens
10:10 am - 10:30 am |
Keynote |
Topic: OTT - India and the World Experts say OTT app usage will grow to a $120 billion industry by 2022 in the US, and $200 billion by 2024, finally beating out pay-TV within the next few years. The story is no different in India. On the back of the pandemic, consumption of content across OTT have soared, but the challenge resides in sustaining. Are Indian OTT platforms ready for this? Speaker: Gourav Rakshit, COO, Viacom18 Digital Ventures In conversation with Anushree Bhattacharyya, Editor, brand and marketing, FE.com |
10:35 am - 11:05 am |
Fire-side Chat |
Topic: Taking infotainment online Indian viewers typically watched infotainment on TV, but that now has changed with Discovery Plus. From selecting the right content to creating a premium set of content – how has been the journey in India so far, a market which his AVoD model has driven. The network is now known from its popular content such as Man vs Wild featuring PM Modi, Star vs Food. How has the network gone about building its content strategy and why has it worked? Speaker : Megha Tata, MD, South Asia, Discovery Communications India In Conversation with Paritosh Joshi, Principal, Provocateur Advisory, a media advisory practice |
11:10 am - 11:50 am |
Panel Discussion |
Topic: Managing Churn: running the Subscription Model As subscription becomes a reality with almost every AVod platform now making it an important part of its offering, it also brings in the challenges of managing the churn. In India, the challenge is for real with the RBI putting a stop to the auto-debit facility. So what will be the impact on the business of OTT platforms and will the churn be managed in India? Speaker:
Moderator: Prashanth Rao, Partner, Deloitte |
11:55 am - 12:35 pm |
Panel Discussion |
Topic: Disrupting Regionally Move aside Hindi content, as regional is here to stay. With regional OTT platforms witnessing a spike in userbase it is now the next big market for content consumption. Also, a reason why the likes of Amazon and Netflix are investing in the section. Speaker:
Moderator: Shankar B, CEO, Fourth Dimension Media Solutions |
12:40 pm - 1:20 pm |
Panel Discussion |
Topic: Solving Advertising Revenue Puzzle Even as OTT platforms have continued to get the advertisers’ money, the challenge is now creating options which go beyond video ads. International trends such as automatic content recognition TV ads are used to identify content that is being watched on a device so that more information can be provided to viewers without them ever having to look up any additional searches themselves. This type of ad helps advertisers to tailor their messaging to a specific content type so that it will appeal more specifically to the audience that is being served the ad. Next are connected TV ads. In this case, ads are served through OTT devices that are connected to the Internet, and as such, can be connected to customer behaviour data from other devices on that network connection, like purchasing and lifestyle choices. Speaker:
Moderator: Anushree Bhattacharyya, Editor, brand and marketing, FE.com |
1:25 pm - 1:50 pm |
FireSide Chat |
Topic: Meri Awaaz Suno - The Voice Play Voice-activated virtual assistants are getting a footing in the advertising ecosystem. With Amazon selling over 100 million devices paired with Alexa last year and while Yandex reporting $20 million in revenue from its voice assistant Alisa-- this area is gradually opening up for marketers. The vast majority of traffic comes from voice-activated purchases of household items, clothes, and games. Gartner predicts that by 2020, 30% of web searches will bypass the screen and happens through voice-activated devices. Programmatic will play a profound role in integrating voice-activated ads with the rest of the advertising landscape. How does the scene look in India? Speaker:
|
Theme: Creating a Digital League
10:05 am - 10:35 am |
Fireside chat |
Topic: Customer-Centric Vision The digital transformation journey is now not only about understanding what the customer wants, rather redefining, revisiting, and reprioritising the current business model based upon target customer expectations. From CDP to digital security, connected supply chain, contactless solution and digital payments -- how each of these now plays a crucial role. Speaker: Saumil Mehta, Director and Country Head, India & South East Asia, The Kraft Heinz Company In conversation with E Kumar Sharma, Deputy Editor, FE Digital |
10:40 am - 11:20 am |
Panel Discussion |
Topic: Video Marketing is Here to Stay From live streams on mobile to short-form videos, user-generated video content, online training and education videos, shoppable videos -- why and how video marketing will continue to grow this year. Speaker:
Moderator: Rajiv Dingra, founder and CEO, RD&X Network |
11:25 am - 11:50 am |
Fireside chat |
Topic: The Game of Personalisation in Marketing As we move into a world of first-party data -- personalisation in marketing is expected to play a key role. From personalised emails to pop-ups, SMS -- are some of the tools marketers will be expected to use to drive the conversation. Speaker: Vivek Srivatsa, Head of Marketing, India and International Markets, Passenger Cars and Electric Vehicles, Tata Motors In Conversation with Roshun Povaiah, Editor - FE Digital, The Financial Express |
11:55 am - 2:15 pm |
Keynote |
Topic: GST change on IP creation Speaker : Pratik Sampat, Director, Indirect Tax, Ernst & Young |
12:20 pm - 12:40 pm |
Special Session |
Topic: The Tale of a Homegrown Liquor Brand Speaker: Amar Sinha, COO, Radico Khaitan |
12:45 pm - 1:25 pm |
Panel |
Topic: The Future is Connected (TV) As more and more users flock to OTT platforms to watch content, Connected TV is now becoming a new medium for advertisers to reach out to consumers. However, with most of these being premium users, the catch resides in tapping into the section of users, without impinging on the experience. Speaker:
Moderator: Ashish Pherwani, Partner, Media and Entertainment Advisory Services, EY |
Our Speakers

Aalok Bhan
CMO, Max Life Insurance

Ajit Thakur
CEO, Aha

Alfred Bonilla
SAP Customer Experience, Customer Data, GTM APJ Head, SAP Japan

Amar Sinha
COO, Radico Khaitan

Ameya Velankar
Head of marketing, India and SA, Uber

Anindo Banerjee
VP Originals, Hoichoi TV

Archie Jackson
Sr. Director, Head of IT & Security, Incedo Inc

Arjun Som
Co-founder, Aroscop

Ashish Pherwani
Partner, Media and Entertainment Advisory Services, EY

Avnish Anand
COO and Founder, CaratLane

Baskar Subramanian
Co-founder and CEO, Amagi

Chandan Mendiratta
Head, Brand Marketing, Zomato

Chander Khanduja
CIO, Luminous - Schneider

Chanpreet Arora
SVP and Business Head, VOOT AVOD

Dilip RS
Country Manager for Alexa Skills and Voice Services, Amazon India

Ferzad Palia
Head, SVOD & International Business, Viacom18 Digital Ventures

Gagan Singla,
CMO and CDO, HDFC Securities

Gourav Rakshit
COO, Viacom18 Digital Ventures

Hemant Malik
Divisional Chief Executive, Foods Division, ITC

Jaspreet Singh
Partner and National Leader, Grant Thornton Bharat LLP

Khilan Haria
Head, Product and Payments, Razorpay

Megha Tata
MD - South Asia, President, International Advertising Association (IC), Discovery Communications India

Neha Suyal
Co-Founder, CTO, and COO, Woovly India

Paritosh Joshi
Principal, Provocateur Advisory, a media advisory practice

Parth Joshi
CMO, BharatPe

Prabhvir Sahmey
Sr Director, Samsung Ads, India and Southeast Asia

Prashanth Rao
Partner, Deloitte

Prasun Kumar
CMO, Justdial

Pratik Sampat
Director, Indirect Tax, Ernst & Young

Rajiv Dingra
Founder and CEO, RD&X Network

Rohit Dhar
President, Products, upGrad

Sadashiv Nayak
CEO, Future Retail

Sarika Naik
CMO, Chairperson Diversity & Inclusion, Capgemini India

Satheesh P R
CEO, MM TV

Saumil Mehta
Director and Country Head, India & South East Asia, The Kraft Heinz Company

Saurabh Garg
CBO, NoBroker.com

Shailja Joshi
Director Marketing, Potato Chips Category India, PepsiCo

Shankar B
CEO, Fourth Dimension Media Solutions

Sharat Dhall
COO, Policybazaar.com

Soumya Mohanty
MD, Client and Quantitative, Insights Division, Kantar

Soumya Vilekar
Co Founder & CFO, Planet Marathi

Sriram Padmanabhan
VP - Marketing, Nissan

Sudeep Singh
Head of Business, SAP Customer Experience, India South Asia

Sunil Lulla
Founder and Chief Evangelist, The Linus Adventures

Tamagna Ghosh
Head, Creative Marketing, Amazon Prime Video

Uday Sodhi
Founding Partner, Kurate Digital Consulting

Vanda Ferrao
Head of Marketing, FreshToHome

Viraj Jit Singh
SVP and Head Revenue, MX Player and MX Takatak

Vivek Bhargava
Cofounder, Profitwheel

Vivek Srivatsa
Head of Marketing, India and International Markets, Passenger Cars and Electric Vehicles, Tata Motors
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