The Telecom Regulatory Authority of India (Trai) is working on plans that would allow mobile phone users to check their data speeds at no extra cost and share the findings with the regulator. In a bid to encourage more consumers to come forward and share their data usage experience, Trai will soon ask telecom operators to create a URL which their respective subscribers can use to check data speeds. The regulator will bear the cost of uploading and downloading of data so as to encourage more users to come forward.
“We want to ensure that the data experience of the subscribers gets better and are working constantly in this direction. We will soon ask the operators to create a URL through which subscribers can upload and download data to check speeds. The cost will be taken care of by Trai so that more and more people come forward for such crowd-sourcing initiatives. This data will be uploaded on Trai’s Analytics site so that all can analyse it,” Trai chairman RS Sharma told FE.
Explaining the rationale behind the move, he said it is one of the authority’s efforts towards crowd sourcing of data usage experience. As India’s appetite for data increases there is a need to ensure that the experience is seamless and cost effective.
“It is important that the experience is good for the consumer so that he or she is further encouraged to use data. Digital India should not just mean a connected India, but also a well-connected India where the data experience is one of the best in the world,” he noted.
The regulator already has the ‘MySpeed’ app, which allows subscribers to check the upload and download speed on their handsets basis. It also offers the user an opportunity to send the results to Trai. Sharma also said that another Trai — the MyCall app — will be another crowd-sourcing platform that will allow consumers to rate the quality of calls and also indicate the locations where they received the calls — indoor, outdoor or travelling. According to the latest data on call drops by the department of telecom, most call drops have been experienced indoors.