Trai to hike fine for call drops

By: |
New Delhi | December 24, 2014 12:47 AM

Telecom Regulatory Authority of India (Trai) will come out with new rules on call drops early next year...

Trai had imposed fines totalling about Rs 5 crore in 2013 on operators for poor services.Trai had imposed fines totalling about Rs 5 crore in 2013 on operators for poor services.

Telecom Regulatory Authority of India (Trai) will come out with new rules on call drops early next year. A top Trai official said the rules would have higher penalty for telcos found offering inefficient services leading to call drops.

Trai had imposed fines totalling about Rs 5 crore in 2013 on operators for poor services. The regulator had imposed maximum penalty of Rs 14.5 lakh on state-run BSNL for failing to meet 13 quality of service parameters.

Trai also imposed Rs 12.5 lakh penalty on Aircel and Reliance Communications (including Reliance Telecom) for failing to meet parameters.

In its report titled ‘Indian telecom services performance indicators’ for the quarter ended June 2014 which Trai released last month, it said all 3G telecom operators surveyed had 14% call drops in June as compared to 9% in March.

For 2G services, the report said 24 of 183 service providers had call drops of more than the prescribed 3%. In the March quarter, only 6% of service providers reported call drops.

According to the telecom industry, increasing call drops are due to lack of airwaves and BTS towers, which are not enough to cater to the growing mobile subscriber base which has touched 930 million.

Do you know What is India expected to grow 10 pc during current fiscal: NCAER Director General Poonam Gupt,FinMin releases Rs 9,871 cr grant to 17 state, Cash Reserve Ratio (CRR), Finance Bill, Fiscal Policy in India? FE Knowledge Desk explains each of these and more in detail at Financial Express Explained. Also get Live BSE/NSE Stock Prices, latest NAV of Mutual Funds, Best equity funds, Top Gainers, Top Losers on Financial Express. Don’t forget to try our free Income Tax Calculator tool.

Financial Express is now on Telegram. Click here to join our channel and stay updated with the latest Biz news and updates.

Next Stories
1Rising fuel prices- Small is big: How the ‘Chhotu’ LPG cylinder became a bestseller
2WTO defers ministers’ meet
3Govt plans further cut in compliance burden: Piyush Goyal