Call drop issue to get resolved in a month’s time, says Prasad

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New Delhi | September 18, 2015 1:14 AM

Even as the government and the mobile operators slug out over the real cause of call drops and who’s to blame for them, communications and IT minister Ravi Shankar Prasad...

Even as the government and the mobile operators slug out over the real cause of call drops and who’s to blame for them, communications and IT minister Ravi Shankar Prasad said on Thursday that he expected the menace to end in a month’s time as telecom companies start optimising their networks.

Speaking at an industry seminar, Prasad said that the department of telecommunications is also looking into the issue and will examine how the operators need to optimise their networks. The minister advised the operators not to do anything to meet the growing demand for data services at the cost of voice.

Meanwhile, the Telecom Regulatory Authority of India has already initiated a consultative process to ascertain whether the operators need to monetarily compensate the consumers for system-generated call drops. The Trai has also given the operators 15 days’ time to boost their networks in Delhi and Mumbai by when it will carry out another test to see whether the call drops were within permissible limits. The last such test carried out in June-July found that call drops by most operators were beyond the acceptable 2% limit.

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