BPOs in smaller towns: Govt to invite bids from companies this month

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New Delhi | Published: December 4, 2015 3:08:12 AM

About 48,300 seats have been planned with distribution across states based on population percentages under the 2011 census.

The Department of Electronics and Information Technology (DeitY) will invite bids some time this month from companies to set up business process outsourcing (BPO) units in smaller towns and cities.

Government sources said they have received an encouraging response through an expression of interest (EoI) which was floated earlier for the purpose. At least 78 companies including Infosys, TCS, Snapdeal and Paytm, amongst others, have shown interest in setting up BPOs across the country. The scheme will help companies set up BPO/ITES operations at 190 locations across the country for about 1.25 lakh seats, against the projected 48,300 seats. The government will offer R1-lakh subsidy per seat. Some states like UP, Rajasthan, MP, Bihar and Maharashtra have shown keen interest as they are way ahead in responses (received through the EoI) for the purpose, and exceeded in multiples over the number of BPO units allocated. The government has in all received  1,25,979 responses against 48,300 seats spread across 190 locations in 27 states.

The government had approved the India BPO Promotion Scheme (IBPS) for the promotion of BPO/ITES operations across the country, including in small towns and rural areas, with an outlay of about R493 crore during the remaining period of 12th Five Year Plan (up to March 2017).

About 48,300 seats have been planned with distribution across states based on population percentages under the 2011 census. It excludes metro cities like Delhi (including NCR), Mumbai, Kolkata, Chennai, Chennai, Bengaluru and Hyderabad.

Others like Pune and the seven states of the northeastern region (NER) have also been excluded. But for the NER, a separate scheme is already working.

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