Traders’ body Confederation of All India Traders (CAIT) has called for comprehensive policies and regulations for both e-commerce and quick-commerce platforms to ensure strict compliance with Indian laws. The federation’s secretary general Praveen Khandelwal also condemned quick commerce startups for allegedly violating regulations and undermining small retailers.
The call for government action by CAIT has come amid the raids conducted by the Bureau of Indian Standards (BIS) on March 07 at multiple warehouses of Amazon and Flipkart.
The raid at an Amazon warehouse in Lucknow by BIS seized 215 toys and 24 hand blenders lacking mandatory BIS certification, according to a statement by the Consumer Affairs Ministry.
Earlier, in February 2025, a similar operation at an Amazon warehouse in Gurugram saw the seizure of 58 aluminium foils, 34 metallic water bottles, 25 toys, 20 hand blenders, 7 PVC cables, 2 food mixers and 1 speaker which were found to be non-certified.
Similarly, in a raid at a Flipkart warehouse in Gurugram, operated by Instakart Services Pvt Ltd, BIS seized 534 stainless steel bottles (vacuum insulated), 134 toys and 41 speakers, that were not certified.
BIS’s investigations into multiple violations on both Amazon and Flipkart traced non-certified products back to Techvision International Pvt Ltd.
As a result, it carried out raids at two different facilities of Techvision International in Delhi, uncovering approximately 7,000 electric water heaters, 4,000 electric food mixers, 95 electric room heaters, and 40 gas stoves, without BIS certification. Non-certified products seized include brands like Digismart, Activa, Inalsa, Cello Swift, Butterfly among others, the ministry had said.
Underscoring the need for a “decisive action” against e-commerce platforms, Khandelwal said he will soon meet Commerce Minister Piyush Goyal and Consumer Affairs Minister Prahlad Joshi to address the issue.
CAIT said he will urge the government to introduce comprehensive policies and regulations for both e-commerce and quick-commerce platforms to ensure strict compliance with Indian laws.
Responding to the raids, Amazon said, “We require sellers of all products to comply with applicable laws, regulations and Amazon policies. We ensure our selection meets industry-accepted standards, and we develop innovative tools to prevent unsafe products from being listed. We take actions to maintain a safe selection for our customers, including removing non-compliant products, and outreach to sellers, manufacturers, and government agencies for additional information, when appropriate.”
In December last year, CAIT had written to Piyush Goyal highlighting the alleged violations of laws and regulations by quick commerce companies.
The federation had highlighted alleged misuse of foreign investments by quick commerce companies to distort the country’s retail market, creating significant threats to small shopkeepers.
CAIT National President B.C. Bhartia had accused quick commerce platforms such as Blinkit, Instamart, and Zepto of controlling suppliers, dominating inventory, and arbitrarily determining product prices.
“Their primary objective appears to be eliminating small neighborhood grocery stores and taking over their markets. Like e-commerce giants, these companies are using quick commerce to harm India’s retail sector,” Bhartia had said.