Speaking on IndiGo crisis, Civil Aviation Minister Ram Mohan Naidu on Tuesday said in the Lok Sabha that “no airline, however large, will be permitted to cause hardship to passengers.” He added that safety of passengers in the aviation industry is of utmost importance and completely non-negotiable.
‘Government to build robust aviation ecosystem’
Naidu further said that the government is determined to build a “robust and competitive aviation ecosystem”. He also said that the government is encouraging more airlines to begin their operations in India. Shortly after his statements on the IndiGo crisis, Opposition parties staged a walkout in the Lok Sabha.
PM Modi on IndiGo crisis
After the meeting with all NDA MPs, Union Parliamentary Affairs Minister Kiren Rijiju told reporters that the Prime Minister shared clear instructions for the lawmakers pertaning to the IndiGo crisis. According to him, the PM stressed that no citizen should face unnecessary trouble and that rules should exist to make life easier for people, not harder.
Rijiju explained that the Prime Minister reminded the MPs that laws should never become a burden and should only be used to improve systems, not to trouble people without cause. He added that the PM urged all NDA MPs to work together to speed up development projects, aim for much faster progress, and stay connected with young people, sports, and other community activities.
Naidu says situation with IndiGo starting to settle down
Naidu further said that the situation with IndiGo is starting to settle down and that other airlines are functioning normally across the country. He noted that airports are operating as usual, with no signs of crowding or passenger distress. According to him, the Ministry is closely monitoring refunds, baggage tracking, and all support services for affected travellers.
He explained that the DGCA has already issued show-cause notices to IndiGo’s top management and begun a detailed investigation. He added that once the findings are in, the authorities will take strict and appropriate action, making it clear that no airline, regardless of its size, will be allowed to put passengers through such difficulties because of poor planning or rule violations.