Air India incident: DGCA seeks report; airline says passenger banned from flying

The watchdog also said it will take action against those found negligent with respect to the incident, while Air India has set up an internal committee to look into the matter and decide on appropriate action.

air india incident
An Air India spokesperson on Wednesday said it has reported the incident to the police and regulatory authorities for them to further investigate and take any necessary action against the misbehaving party. (Representational image: IE)

Air India on Wednesday said it has imposed a flying ban on the passenger who had urinated on a co-passenger onboard a flight from New York to Delhi in November last year and set up an internal panel to probe whether there were lapses on part of the crew in addressing the situation.

Earlier in the day, aviation regulator DGCA said it has sought a report from the airline on the incident which happened on November 26. The airline has already filed a police complaint about the incident.

On November 26, an inebriated male passenger urinated on a female co-passenger during a flight from New York to Delhi, according to reports.

Without mentioning the details about the incident, an Air India spokesperson on Wednesday said the airline has taken a very serious view of the incident, where a passenger behaved in an unacceptable and undignified manner on the New York-Delhi flight that caused extreme distress to a fellow passenger. Air India has “banned the passenger for 30 days, the maximum it is permitted to unilaterally do so, and reported the matter to the DGCA for further action,” the spokesperson said in a statement.

However, Air India declined to provide details about when the flying ban was imposed.”We have also constituted an internal committee to probe lapses on part of Air India’s crew and address the deficiencies that delayed quick redressal of the situation,” the statement said.

Further, the airline said it is also in regular contact with the aggrieved passenger and her family during the investigation and reporting process.

A senior official at the Directorate General of Civil Aviation (DGCA) in the morning said the regulator is “seeking a report from the Airline and shall take action against those found negligent”.

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First published on: 04-01-2023 at 11:59 IST
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