Hyundai Motor India Ltd (HMIL) has inaugurated its Global Quality and Training Centre in India. It is one of the five quality centres worldwide, and is positioned at Faridabad in Haryana. The India Quality Centre (INQC) is established to improve the product quality by understanding needs of the customers. The centre primarily focuses on ‘Top Level Safety Quality’ through communicating with and understanding customer feedback to eliminate risks. The centre will also monitor aspects including vehicle durability, unexpected safety issues, system and vehicles bench marking.
“We are glad to inaugurate the Global Quality & Training Centre in India. Hyundai is a customer centric company and focuses on customer delight through quality products and services. With the opening of India Quality Centre (INQC), Hyundai Motor further aims to reinforce its commitment to unmatched quality with focus on ‘Zero Defect’ vehicles. In our constant endeavor to become the Lifetime partner for our customers, we will continue to focus on delivering top level of vehicle safety and bring innovative mobility solutions based on human-centric, eco-friendly technologies and services,” Y K Koo, MD and CEO, HMIL said at the inauguration of INQC facility.
The new INQC has equipment at par with world-class diagnostic R&D tools for examination of Vehicle Communication and Complete Engine Diagnosis. The centre also studies new cars from their pilot stage till its launch in the market. The pilot stage cars, at each development stage are checked for both, Static & Dynamic tests to ensure high quality products.
The new facility at INQC also has a training center, along with first of its own Body & Paint Training Centre. The new Service Training Centre will ensure overall skill development of entire service profile of dealership manpower.
Hyundai has six training centers across India and plans to train more than 15,000 dealer manpower in Calendar Year 2017 and additionally plans to inaugurate two new Training centers at Guwahati and Ahmedabad by end of the year. Furthermore, to support the Skill India initiative Hyundai has already started tie-ups with minimum one ITI in every state and is associating with Polytechnic colleges across India for employment generation thus contributing to the automobile sector for skilled manpower.