General Motors has issued a recall of 22,000 units of the India-made Chevrolet Cruze manufactured between 2009 and 2011. The recall has been issued as the Cruze sedans have experienced a loss of ignition or engine stall at low speed. According to the company, the repair and installation of part(s) will not take more than one hour.
All the customers who bought the Chevrolet Cruze during the mentioned period will be asked to visit the nearest Chevrolet service station with their vehicles to get it repaired or replaced free of cost. Customers, however, have to take an appointment before making a visit to the service station. The company will also arrange for pick up and drop service of the vehicle to the customer's residence address if required.
“We are committed to putting our customers at the centre of everything we do and providing safe, high-quality vehicles. If we foresee a potential issue, we ensure that it is corrected as soon as possible, as part of our complete commitment to customer satisfaction. This is a voluntary recall and, as far as we are aware, does not affect the safety of the vehicle but we want to make sure that our customers experience the right performance from their vehicles,” said Markus Sternberg, vice-president – Aftersales, General Motors India.
The Chevrolet Cruze in India is offered in three variants – LT, LTZ and LTZ AT. All the trims are powered by a 2.0 L, VCDi, 16 valve, DOHC diesel motor that produces 164 hp at 3800 rpm and churns out a peak torque of 360 Nm at 2000 rpm, mated to a manual and automatic transmission.