Japanese luxury car manufacturer Lexus’ Indian subsidiary Lexus India has rolled out a special care package for its flood-affected cars in Bengaluru. The company’s Lexus Cares Package will benefit Lexus owners affected by the incessant torrential rains in the capital city of Karnataka. Under the package, Lexus India will extend special support and rates for repairs of the Lexus cars impacted by rains, flooding, or inundation in Bangalore.
Lexus India says that it will support its customers with a spare Lexus car in case their cars are severely impacted and are in an immovable condition till their new or repaired Lexus cars arrive. It aims to give the owners peace of mind in an otherwise harrowing situation. The rain-affected cars are said to be accorded priority servicing including pick-up and faster delivery without impacting the servicing of other Lexus cars.
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The Lexus Cares Package will also offer a discount on auto parts and labour paid by customers. The company says a detailed interior and exterior care pack will be made available without any additional cost to its guests. Lexus owners can reach out for any assistance through Lexus India Roadside Assistance and Lexus Owner’s Desk which are available 24X7 and guests can reach out at 1800-300-53987 or +91 7618779898.
Commenting on this offering, Naveen Soni, President of Lexus India said, “Lexus India is driven by the spirit of Japanese hospitality – ‘Omotenashi’ and is committed to delivering excellence in customer service. We stand by our customers in these difficult times and are will take all steps to ensure they face minimal to no mobility challenges.”
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