Suzuki Motorcycles India Private Limited (SMIPL) has launched a new doorstep program. The ‘Suzuki at your doorstep program’ focuses on the coronavirus pandemic and wants people to be safe. Planning to buy a new Suzuki two-wheeler, then this will definitely help you. The company’s website has now started taking bookings as well as test ride requests. Even after-sales can be booked online now. A toll-free number 1800-121-7996 is also provided. If the customer wants to book a motorcycle, they can call this number. Further, if the customer wants to visit a dealership, the call will be transferred to the requested showroom. Not only this, but customers can also even pay the booking amount, choose the bike/scooter, colour, location, dealership as well as date and time of delivery. Speaking of delivery, the test ride bikes will be sanitised and then sent to the customer’s place. If needed, the bikes will be home delivered post-purchase.
Once the customer has made the full payment through Suzuki’s secure website, an invoice of the same will be shared with the dealer as well as the customer. Suzuki will also start its online financing option soon. To fix minor issues with a Suzuki motorcycle or scooter, the technicians will go to the customer’s place. Even vehicle scheduled services will be done at a customer’s place. However, the vehicle wash might not be possible in this fashion. Customers can also book a service through a prior appointment at the workshop. Suzuki says that this will ensure social distancing. If a customer’s house falls within 5km of the service facility radius, then the customer can also ask for a pick-up or drop of their vehicle.
Suzuki is looking to expand this service to more than 112 cities in India. More value-added services are expected to be provided by SMIPL in the near future.
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