Tech notes

Written by Reuters | Updated: Dec 29 2011, 08:11am hrs
RIM slashes PlayBook price by 50% in India

BlackBerry-maker Research in Motion is offering hefty discounts in India on its PlayBook tablet in a limited festive season offer until December 31, a company spokesman said on Wednesday. The 16 GB version of the PlayBook is available at R13,490 in the festive offer, a more than 50% discount from the regular price of R27,990. The 32 GB model is available at R15,990 and the 64 GB model is for R24,490 in the festive offer, compared with regular prices of R32,990 and R37,990, respectively. The PlayBook, which RIM launched to scathing reviews in April, has sold less than one million units globally, while Apple has sold more than 11 million iPads in just its most recent quarter. The offer is valid only until December 31 as the prices will go back to their original form starting January 1, 2012. Such promotional activities are being undertaken all over the world and this is just a part of it. The Playbook tablet has a 7-inch LCD multitouch screen with 1024 x 60o resolution. Powered by a 1 GHz dual-core processor, the device sports a 3 megapixel front facing and a 5 megapixel rear facing camera. The tablet is Wi-Fi enabled and has 1 GB RAM.

Netflix lags in customer satisfaction

Netflix and Gap were among the worst performers in customer satisfaction among the largest online retailers this holiday season, according to a survey released on Wednesday. Overstock.com came last out of the 40 largest online retailers, with a rating of 72 out of 100, down 4 points from last year, the survey by ForSee found. Gap.com, Gaps main website, was second last with 73 points, down 5 from a year ago. Other laggards included buy.com and websites run by Sony and Toys R Us, ForSee said. Customer satisfaction is important for retailers because it can lead to higher sales, more loyalty and increased recommendations, ForSee said. Netflix saw the biggest decline in customer satisfaction in ForSees most-recent survey after the company tried to raise prices and split its DVD and video-streaming services. The plan was scrapped after customers defected. Netflix totally misread its customer base and is paying the price, damaging its brand among both consumers and investors, said Larry Freed, CEO of ForSee. Netflix shares lost more than half their value this year, with most of the damage coming after the company unveiled its intention to split its services.

Hackers may publish stolen Stratfor emails

Hackers affiliated with the Anonymous group said they are getting ready to publish emails stolen from private intelligence analysis firm Strategic Forecasting, whose clients include the US military, Wall Street banks and other corporations. Strategic Forecasting, which is also known as Stratfor, disclosed over the weekend that its website had been hacked and that some information about its corporate subscribers had been made public. The hacking group known as Antisec has claimed responsibility for the attack and promised to cause mayhem by releasing stolen documents. Antisec has already published what it claims are the names of thousands of corporate and government customers, as well as email addresses, passwords and credit card numbers of individual subscribers to its services. Customers on the list published by Antisec include Bank of America, Exxon Mobil, Goldman Sachs, Interpol, Thomson Reuters, the US military and the UN. Stratfor said in a letter to subscribers over the weekend that it would offer identity theft protection and monitoring services to affected subscribers. Its website has been offline for several days.