The study, conducted on the basis of street-corner interviews for cities comparable with Jamshedpur, like Bangalore, Chandigarh, Pune and Bhubaneswar, used urban environment, water supply, power supply, public services, education, cohesion & migration, safety, housing, employment, economy, and politics and government as parameters for arriving at the QOL perception.
The study, the second since the initial one in 2003, used a structured questionnaire for both male and female respondents aged 21-50, who had been staying in the respective cities for at least two years.
While Chandigarh topped the list with an overall QOL score of 63.4, Jamshedpur, ranked third in 2003, moved to the second spot logging an index score of 48.4, with Bangalore at 37.6, Bhubaneswar at 37.1 and Pune at 36.9.
The study also showed that while the QOL index fell both for Chandigarh (from 71.6 to 63.4) and Bangalore (from 41.3 to 37.6) between the two surveys of 2003 and September 2006, for Jamshedpur it rose from 40.6 to 48.4. The index for Pune also rose marginally (from 35.2 to 36.9).
However, Chandigarh continues to have the maximum proportion of most satisfied people, with 88% of the respondents saying they were extremely satisfied with their city, followed by Jamshedpur (57%), Bhubaneswar (38%), Pune (37%), and Bangalore (27%), respectively. Chandigarh also showed the least percentage (8%) of very dissatisfied citizens, an area of concern for cities like Bhubaneswar, Jamshedpur and Pune where 48%, 39% and 38% responded so.
The survey also showed that in terms of basic services, like that of water, power and telecom, Bhubaneswar was doing very well in providing all the basic services except for a low 40% of its population agreeing that they were satisfied with its water tariff, an area where Jamshedpur showed a high, with 65% saying they were very satisfied with the water tariff.
The survey was conducted at the instanceof the Jamshedpur Utilities & Services Company (Jusco), a Tata Steel subsidiary. Jusco, the countrys first utilities services company, considers Chandigarhs QOL index as the Indian benchmark, which it has been pursuing vigorously.