Shourie Tells Industry To Remain Low-key Over BPO Backlash

New Delhi: | Updated: Nov 26 2003, 05:30am hrs
Anticipating an acceleration in the US backlash on outsourcing in the backdrop of the upcoming US elections, Union minister for communications and information technology Arun Shourie has asked Indian industry to remain low-key. He also asked the companies to co-operate with their competitors and provide end-to-end business solutions apart from delivering high quality service to increase their indispensibility to their customers.

Mr Shourie was speaking on the concluding day of the World Economic Forum (WEF) 2003, India Economic Summit in New Delhi. He said that by focusing on the entire range of software and services with a complete business solutions offering, the Indian software service industry can differentiate itself from competition in Romania and Bulgaria.

Broad Outlines For National E-governance Plan Soon

New Delhi: The department of information technology (DIT) will soon come out with broad outlines of the national e-governance plan. Broad outlines of the national e-governance plan have been approved and will be kicked off soon, KK Jaswal, IT secretary said at the WEF-CII summit here.
In his address, IT and communications minister Arun Shourie said The Prime Minister had asked for a presentation on e-governance. We have identified 7-10 areas where e-governance could be effective.

Pointing out the dependence of Indian companies on the US market, he said, Indian players must diversify to other markets like Germany and Japan to reduce the high dependence on a single market.

Currently around eight states in the US are evaluating steps to curtail outsourcing to low-cost countries like India.

Compulsions with the elections in the US will lead to a spread of the backlash issue to other states. So far, the IT professionals have been beyond the reach of the unions but now many unions think that this issue (backlash) is a good propellor for roping these professionals, he said.

Emphasising on alliances, he said that the Indian IT industry must partner with financial advisors, consultants and software vendors at the international level.

Referring to the blueprint report on ICT sector submitted by the speakers at the WEF, Mr Shourie said that though innovations in the software sector are important, encouraging the small innovative companies was the need of the hour.

Mr Shourie emphasised that the industry must set aside outlays on technology like embedded technology for defence and weapon systems.