Rail Budget 2014: Railways to offer online booking of meals, SMS alerts

Written by PTI | New Delhi | Updated: Feb 13 2014, 03:01am hrs
Indian RailwaysRail Budget 2014 spelt out series of steps including SMS alerts, online booking of meals in trains. (AP)
Giving importance to the role of information technology in operations, Railway Minister Mallikarjun Kharge today, in interim Rail Budget 2014, spelt out a series of steps including SMS alerts and online booking of meals in trains.

"IT has revolutionised our customer interface over the last few years. We intend to continue the process," he said in the Lok Sabha.

He announced several initiatives such as proliferation of cash accepting Automatic Ticket Vending Machines and ticketing on mobile phones in the unreserved segment.

* Speech of Shri Mallikarjun Kharge introducing the Railway Budget 2014-15 12th February, 2014

As per the budget proposal, waitlisted passengers will get automatic PNR status update once their tickets get confirmed.

Train running information system will be installed at rail premises to facilitate dissemination of information about trains on real time basis.

Online booking of meals on trains for selected enroute stations and introduction of electronic transmission of railway receipts for freight customers has been ensured.

Kharge also announced computerisation of claims settlement process.