No access to enterprise service: BlackBerry

Written by fe Bureau | New Delhi | Updated: Jan 28 2011, 07:32am hrs
Research in Motion (RIM), makers of BlackBerry, has refused to provide solution to access its enterprise mail service and asserted that it was not unique to them and the issue has to be resolved at an industry level.

There is no possibility to provide a solution to access enterprise email service as there are no keys. It is in the possession of the customer, RIM vice-president (industry, government and university relations) Robert E Crow said.

Crowe said the issue of lawful interception of the enterprise services was not company-specific but rather an industry-centric issue faced by other Virtual Private Network (VPN) providers. Nokia, Apple and Samsung are other VPN providers in the country. RIM cannot access information encrypted through BlackBerry Enterprise Servicegiven that neither RIM nor the wireless operators are ever in possession of the encryption keys.

He added that security issues plaguing its BlackBerry messenger service have been finally resolved. RIM is installing and testing a new service, to be made available before January 31, which will automatically render lawfully intercepted BlackBerry Messenger messages in a format readable by security agencies.