Besides offering services, NIIT would also leverage its existing education business network to launch new courses in IT-enabled services segment through its existing franchisee partners.
NIIT, however, has not disclosed any investment and business plan for its new initiative so far. “We will chalk out detailed business plans during this quarter and announce the investments and business targets later,” NIIT chairman Rajendra Pawar said at a news conference in New Delhi on Monday.
Talking about the new courses, Mr Pawar said, “We will first build a generic training programme to provide necessary skills and then offer specialisation in different segments like call centre, technical support, customer relations and business process outsourcing.”
While the basic course content and training processes for IT-enabled services training would be designed by NIIT internally, the company might procure specialisation course content from other global companies working in similar areas, Mr Pawar added.
As far as IT-enabled services business is concerned, the company would leverage its existing clients to win orders for its new business.