Managing the management
Among leading software process improvement organisations, QAI has introduced People Capability Maturity Model (PCMM), which aims to continuously improve the capability of an organisations workforce. India is witnessing exponential growth and the challenges before companies are more organisation- centric than business-centric, says Ajay Batra, consulting partner, QAI India. Through this model, QAI is equipping organisations with powerful practices for attracting, developing, organising, motivating and retaining its workforce. Organisations like Accenture, Deloitte, Nokia, GE, Club Mahindra and Wipro have already put the model in place. According to Batra, Though Indian companies hire the best people, they become obsolete in two years. Thatis because people dont learn and unlearn fast. This is one area Indian companies need to work on.