The investors opting for this facility will be issued with a PIN (personal identification number), which will serve as an authentication of the transaction request, a release from the mutual fund (MF) said.
This offering is part of our constant endeavour to provide the best service to all our investors. We will keep providing such a value added service to our customers on an ongoing basis, according to JM Mutual Fund chief executive officer Krishnamurthy Vijayan.
The MF has designated three levels of investor services available through this route, namely general enquiry, primary transactions and full service. An investor can make enqury about NAV, dividend, request for application forms, scheme performance, branch addresses, etc, which comprise a general enquiry. Primary transactions include changes in details such as bank mandate, requests for account statement and enquiries about dividend warrants/redemption cheques, etc. Full service will provide services like full account information, redemptions up to Rs 10 lakh per transaction per day, switches, etc. The service will save investors from filling up cumbersome forms and take trouble to mail them or take them to the local office of the MF.