India To Be Among Dells Top Mkts, But Not A Manufacturing Hub

Bangalore: | Updated: Mar 20 2002, 05:30am hrs
The worlds leading computer vendor Dell Corporation says India is likely to be among its top markets within the next few years and is keen to expand its operations in the software services, products and customer relationship areas.

Addressing a press conference here on Tuesday, Dell chairman and CEO Michael S Dell, however, ruled out the possibility of the computer major making India a manufacturing hub for the company.

The component manufacturing sector essential to our line of business has not reached significant maturity in India. So until such time we are not looking at any manufacturing related option, Mr Dell said. He added that Dell would continue to outperform the average market growth and significant growth was expected in India as well.

On the proposed meeting with Wipro chairman Azim Premji, Dell India managing director KS Vishwanathan said Mr Dell is meeting with leaders of Indian software industry to exhanage ideas. Nothing more and nothing less in these meetings, he added.

Dell in India also has an International Services Center which handles global customer services from Bangalore and an offshore development centre which caters to Dells global IT requirements and does work for enterprise storage software, design and testing. India is an exciting opportunity for us. Dell International Services which began as a 180-people team is 800-people strong now. We are looking at expanding this as well as exploring outsourcing other back office processes to India, he said.

Dell would continue to bet on three of its key business drivers the direct model which reaches customers directly, high-end products, storage and enterprise segment and widespread geographic push.The global PC market is estimated to grow by 2-10 per cent this year, however I would not be able to take a guess on exact figures. But we can confirm that Dell will see growth across all product categories and geographies. Enterprise storage-related and IT services activities is expected to be the key area of growth in India, Mr Dell said.