India Has Edge In BPO Market

Mumbai, September 6: | Updated: Sep 7 2002, 05:30am hrs
Business process outsourcing (BPO) has become one of the viable propositions for US companies as it is cost effective and India so far has the edge, former US Senator Joseph P Kennedy said on Thursday.

Margins may come under pressure as other countries could indulge in cutting their price but India has the advantage because of the product and understanding the language, said Mr Kennedy, who is on the board of i-flex solutions ltd. Mr Kennedy, nephew of former US President John F Kennedy, has been named as the brand ambassador of the financial software product company.

He said after the economic slow down and 9/11 incidents, things in US are slowly looking up. i-flex chairman and managing director Rajesh Hukku said the Kennedy name had given the company a lot of credibility.