The broadband solution-Wireless Fidelity (WiFi) uses the 802.11 standard and works through a network card that can be requested for, at the time of checking in.
The card supports up to 11 mega bytes per second of data transfer, and as IHCL senior vice president (technology and chief information officer) Prakash Shukla explained, through the service you can download the latest movie off the net in a matter of 4-5 hours as compared to days on a cable/dial-up connection.
A majority of our clientele are international business travellers and the ability to connect on the net and access their own intranet and other data wherever they go is of paramount importance to them.
Through this facility, they will be able to be connected no matter where they are throughout the property, Mr Shukla said. IHCL guests will also be able to update their preferences in the guest Preference Management System, accessible all through the Taj group and also a myriad of other services such as billing.
We even have a cyber butler to assist in configuring the guests laptop to the system, added Mr Shukla. With slabs of 1 hour/2 hours/24 hours, with prices ranging from Rs 200, Rs 300 and Rs 600, the service has received rave reviews in hotels where the service is already existing Taj Krishna and Taj Residency, Hyderabad and Taj Coromandel and Taj Connemara, Chennai.
In the second phase of the project the group intends to provide printing on wireless, folio inquiry and messages to guests accessing the WiFi.