The business centre is adding staff in India, China, Hong Kong, Taiwan and Korea, with dedicated pavilions for China and Japan. This has been made possible through addition of a new island in the virtual world, a statement from the IT major said today.
The business centre in Second Life would allow customers to visit IBM virtually and see products and solutions in 3D.
It also offers a platform for IBM sales people, clients and partners to meet, learn, collaborate and conduct business together virtually without the time and cost of travel.
IBM Indias presence in the Business Centre in Second Life is part of bringing us closer to our customers, said Sanjiv R Pande, Vice President, ibm.com, India/south Asia.
Staff from the US, Latin America, Europe, Australia, Singapore and Malaysia have been working at the business centre since early this year.
The Business Centre in Second Life has nine areas, including reception, client briefing centre. It is staffed by avataars of real IBM sales representatives from across the world who chat in many languages and build business relations.
If someone wants to buy hardware, software or services, the sales avataar would help them connect with the right expert inside or outside the Second Life.
However, signing contracts, paying or exchanging sensitive information would take place over telephone or through the Web, the statement said. Second Life, developed by San Francisco-based Linden Lab, is one of the prominent virtual worlds in internet. Its virtual islands have over eight million residents(members).