Headstrong Looks At BPO Facility In India

New Delhi: | Updated: Nov 14 2003, 05:30am hrs
Headstrong Corporation a US based consulting firm that recently acquired TechSpan in an undisclosed cash-cum-stock deal will now explore the possibility of setting up a business process outsourcing (BPO) centre in India.

Speaking with eFE, Headstrong worldwide president and chief executive officer Kevin Dougherty indicated that the company may look at using India as a base for its BPO operations. Though the BPO plan has not been firmed up as yet, Headstrong may take the acquisition route for getting a foothold in the BPO sector in the country. We will start exploring our options after the integration process with TechSpan is over in the next few months, said Mr Dougherty.

TechSpan a software service company having software development centers in Bangalore and Delhi recently announced its merger with Headstrong. Though Headstrong already has an offshore software service centre in Manila, TechSpans Indian operations will bring complementary capabilities, claims Headstrong.

The Manila operations are focussed more on enterprise packages (such as Oracle, Siebel) and legacy applications while Techspan has software development, system maintainance and integration capabilities, Mr Dougherty said.

The post-merger end-to-end service capability, according to Mr Dougherty, is expected to bring larger volumes of incremental business from the existing customers of both the companies. We will be doubling our employee strength in India within the next 12 months, he said. TechSpan currently employs around 300 software developers in its two centres.

Talking about the rationale of the merger, Headstrong chairman Arjun Malhotra (erstwhile chairman and managing director of TechSpan) said that the company (TechSpan) needed a critical mass in terms of size as well as consulting capabilities to grow at the desired rate. The merger will accelerate our growth. For example, TechSpan alone would not have been able to double its strength, which is now looking much easier, he said.

Mr Dougherty said that the integration of the two companies had already started and it was expected to be completed by the end of the first quarter of calendar 2004.