The research clearly showed a correlation between a happy workforce and higher productivity. Oswald looked at companies like Google to prove the point: Companies like Google have invested more in employee support and employee satisfaction has risen as a result. For Google, it rose by 37%. Under scientifically-controlled conditions, making workers happier really pays off. The driving force seems to be that happier workers use the time they have more effectively, increasing the pace at which they can work without sacrificing quality. The same pattern appeared in four different experiments. The research provides some guidance for management in all kinds of organisations. In fact, the findings have implications for employers and promotion policies.
One of the leading experts on the subject is Shawn Achor, author of The Happiness Advantage, who believes that the greatest competitive advantage in the modern economy is a positive and engaged workforce. Achor was the head teaching fellow for psychologist Tal Ben-Shahars happiness course at Harvard. He found that lessons learned there could also be applied to organisations. In the working world, he says, working with leaders, I began to discover that some of the same principles that caused Harvard students to rise to the top were also the same principles used by leaders to become more successful.