The Delhi Police has developed a platform where the citizens can post lost and found details online. The web application, designed by ACSG Corp for the Delhi Police, will enable people to submit their lost items complaints online sitting at home by the click of a button, thereby eradicating the need to be physically present at a police station for that lost item report.
ACSG serves security-sensitive Government sectors. As a security-sector focused ICT solutions firm, ACSG designs, implements and manages tailored solutions comprising of software, appliances, and onsite and remote professionals.
The Delhi Police has launched mobile and web-based reporting of information with police about lost/missing articles. There will be no need for a person, if one so chooses, to go to a police station to complain regarding missing items. Once the information is lodged through mobile or web, a printable digitally-signed report would be instantaneously sent.
According to a Delhi Police official, the force has consistently been adopting new methodologies and technologies to enhance its service delivery capacity. In this regard, the underlying endeavour has been to identify areas where newer means can help in reducing public inconvenience.
Lodging of report of lost article/document is often crucial because most of the authorities responsible for reissue of lost document/article insist on submission of a police report as an evidence of the factum of loss.
Often, such losses are detected by the victims after some gap of time and on certain occasions, exact place and time of loss may not even be known to them. In particular, persons in transit or tourists rarely find it possible to go back to the place where the loss of article /document might have occurred.
Policing, particularly in the capital, has always been a very challenging profession. The recognition that Delhi Police has to be a service organization and that citizens will always remain its first main concern has certainly been reflected in this latest attempt. Technology has to be put to public service to bring in systemic changes and it has begun on a sure footing.