Godrej Arm Offers Pest Control Thru Call Centres

Hyderabad | Updated: Aug 31 2004, 05:30am hrs
Pests could be hit directly and killed through the click of a mouse. This pest management service is being provided through call centres by Godrej Hi Care Pest Management Service, a subsidiary of Godrej Industries Ltd.

The service is essentially targeted at managing cockroaches, termites, rats, bedbugs, woodborers, etc.

Bringing a professional approach in the highly unorganised industry, the company has formed a network of franchisees to cater to the needs of the consumers.

The call centres offer comprehensive pest management solutions to deter all kinds of pests including cockroaches, rodents, black ants, red ants, spiders, flies, mosquitoes, bedbugs and woodborers.

The company aims to provide services to both households and commercial establishments and has about eight call centres across the country including one in Hyderabad.

Although unique for this industry, the call centres take care of general enquiries which are routed to the franchisees19 in numberfor effective pest control.

Says Hi Care India Ltd director A Mahendran: We dont wish to be known as just another pest control company.

To get recognition from the people, the company has a team of professionally qualified personnel backed by a research centre in Mumbai. These experts guide and supervise trained technicians to provide international pest management service for Indian consumers, he adds.

The company is also planning to launch fumigation services in the near future. This service deters pests in places where foodgrains are stored like warehouses, cargo holds, etc which are mostly affected by stored grain pests and termites.

Meanwhile, with base operations in Mumbai, the company is expanding its services across seven more cities including Hyderabad, Delhi, Pune, Chennai, Bangalore, Kolkata and Ahmedabad.