FreeMarkets India country manager Amit Bhatia told eFE that the company has already employed around 30 engineers for its software and BPO operations in Gurgaon near Delhi. The team of engineers has been conducting pilots for software product development during the last two-three months. We are now setting up a full-fledged software and BPO centre for the parent company. The centre is expected to grow to 200 engineers in the next 1-2 years. The India centre will be as big as the US centre, which has around 200 engineers, in the next couple of years, he said.
Mr Bhatia said the India centre would be the only other such facility of the company outside the US. We will have three kinds of operations in India: a software development centre, an engineering data management centre and an online customer training centre facility, he added. The company will be relocating some of its product development work to India while its engineering centre will be used to study and analyse industrial designs for its customers.
The training centre in India will be engaged in offering multi-lingual training programmes to the companys customers.
However, Mr Bhatia denied any plans of lay-off in US with the relocation of work to India and claimed that the Indian operations would be used only for the expansion of existing facilities and new product development.
The company currently has around 200 engineers working in its US software and engineering centre and maintains customer contact centres in Pittsburgh in the US, Brussels in Europe and Singapore in Asia.
The contact centres will continue in all three locations and the India centre will be supporting them for engineering and training services, said Mr Bhatia.
FreeMarkets has recorded a global revenue of $119 million in the calendar year 2002 and currently has around 1,000 employees worldwide.