We intend to hire around 2,000 people by 2011 and would be expanding our existing facility in Noida to support an additional 500 employees. We are also evaluating locations out of the Delhi region, said Anand Sharma, CFO and management services, CPA Global. The firm provides services in litigation support, contract management, legal research support and transaction support (merger & acquisitions). We continue to see increased attraction in the litigation and transaction support work from the US. However, we are not feeling any impact of the ongoing European crises, Sharma added.
Currently, the LPO industry is at a nascent stage in India. However, LPO providers are witnessing increase in work from the US market. Recently, Pangea3 said it intends to hire 100 lawyers in India in the coming six months. Pangea3 already has about 450 lawyers in India.
CPA Global is also eyeing the domestic intellectual property space. It, however, services international clients in this space with life-cycle management services for intellectual property (IP) such as patent, design and trademark searching, watching, renewals and portfolio strategy. We have about 35% market share in the global IP renewal market. However, the domestic market has not opened up for the intellectual property work. This is largely due to the lack of infrastructure and enforcement laws in India, Sharma said. According to Sharma, large firms are looking at IP-based acquisitions and therefore, this could drive adoption of IP in India and China in the coming years.
According to Nasscom Market Research, LPO industry is estimated to cross $6 billion by 2010 and reach $15 to $20 billion by 2015.