BillJunction has tied up with companies like MTNL, BSES, LIC, BPL Mobile and ICICI Bank for this service. MTNL Mumbai deputy general manager Kishor Kumar said this would facilitate ease of payment and make customer care the focus area. According to LIC CMD A Ramamurthy, the limited access to the Internet was a deterrent to most payment facility. “It is necessary for customers to get used to a new payment mechanism that is quite safe and efficient,” he added.
Announcing the new facility at a press conference in Mumbai, BillJunction chief operating officer Bikramjit Sen said the objective was to get across to several people without having to use the Internet. “We want to meet customer requirements and add flexibility in terms of adding services,” he added.
This number will be universally common and available to anybody wishing to make payments from any part of the country.
“The user will be charged at the rate of one local call for dialing the number,” explained Mr Sen.
The service will initially be available in Mumbai and will soon be offered in seven other cities of the country. The customers can pay through their existing bank accounts and will not need a credit card for the purpose.