In fact, no mail from the Government-to-Citizen (G2C) portal Banglar Mukh could reach the chief minister as the user ID and the password does not lead to the mail address page. And not only the chief ministers Net address those of other departments are also not working. For example, a mail sent to the IT department bounced back.
The episode is an embarrassment for Tata Consult-ancy Services (TCS), which implemented the G2C portal and launched its first phase on January 8 in tandem with Webel, the states nodal agency for the electronics industry. We have to locate the technical problem. But today being a 24-hour Bangla bandh, it is difficult to get anyone to look into why mails are not reaching, said a TCS official.
However, the bandh has only highlighted the failure of the mail system it has not been working from the first day of the G2C launch. Said a Webel official: We will advise people to use the other mail address CM@wb.nic.in to send mails to the chief minister.