BCM Gaining Traction In IT Sector: Nasscom-KPMG Study

New Delhi: | Updated: May 23 2003, 05:30am hrs
Business continuity management (BCM) is considered an ongoing initiative by 95 per cent of the respondents, according to a survey conducted by National Association of Software and Service Companies (Nasscom) and KPMG.

This was a preliminary survey to assess BCM preparedness of the Indian software and service sector.

The sample size of 70 corporates represented companies were taken from the information technology services (ITS) and IT-enabled services (ITES) sectors, of which 77 per cent of the respondents were from the ITS.

Around 13 per cent from the ITES and rest (10 per cent) from companies operating in both the sectors, according to a Nasscom release.

Around 42 per cent of the respondents reported their ability to recover operations in the event of any contingency in less than three hours and 66 per cent of the respondents reported their ability to continue operations in the event of the primary site getting lost.

The business risk covered by corporate under BCM are customer-end risks (78 per cent); supplier-end risks (60 per cent); IT hardware and software risks (80 per cent); business core process risks (78 per cent) and business partner risks (52 per cent), according to Nasscom.

BCM is an enterprise-wide risk based approach to develop proactive measures for ensuring continuing availability of business support systems and mitigate disruption risks. The report suggests that the government can play a significant role towards BCM preparedness of the industry by providing basic infrastructure and by redefining IT related legislation and regulations.

71 per cent of the respondents did not have a corporate-wide documented and tested business continuity plan.