Faced with numerous complaints from its customers of being 'inhospitable' and 'insensitive', especially in times of flight delays, Government-run Air India wants to address them with the nationalistic spirit.
With rising instances of Air India facing flak for indiscipline and indifference, the airline's chief Ashwani Lohani has asked the staff to be "courteous and polite" to passengers and said wearing a smile would be a "good thi
Making flying easier, state-run Air India has made available self check-in facility to its fliers at 26 domestic airports, including in Mumbai, Chennai, Delhi and Hyderabad, which allows passengers to skip check-in queues and
Air India today said three of its Dreamliner planes have been affected due to the US aviation regulator FAA's airworthiness directive over an engine defect in the Boeing 787-800 aircraft but maintained that the issue will be
Facing frequent technical problems in its Dreamliner fleet, Air India has found itself in a spot as absence of contractual provisions is hindering the national carrier's efforts to get financial compensation from aircraft mak
With India projected to become the world's third largest aviation market by 2020, Air India is exploring a number of new destinations in Europe as part of its international route network expansion plans.
As many as 110 passengers onboard an Air India aircraft were forced to sit in the plane for two and half hours today after its commander insisted for a "particular woman" co-pilot to operate the flight.
Air India aims to provide point-to-point connectivity to African and Scandinavian regions, where it currently does not operate, besides enhancing services on existing routes, as part of its aggressive network expansion plan.