Halting hospitality

The year 2009 has been challenging for the world at large and historic in the way in which the nations of the world cooperated in facing the crippling financial crisis together.

Complexity of culture

Say the word ‘culture’ around people familiar with merger and acquisitions and you are likely to get two reactions, one, everyone will acknowledge how important culture is to the success of the deal and will subsequently give you a harrowing example of the consequences of a cultural misalignment that they witnessed or experienced.

Business revival on the cards

Don’t re-strategise, instead focus on base level strategy. Look at its relevance and tweak it to ensure that you have adequately customised to a changed economic circumstance.

A trial by fire

The massive oil depot fire that raged for days in Jaipur has dramatically but tragically illuminated the woefully inadequate fire service infrastructure in India.

Emerging stronger at the end of recession

Recession is nothing new to economies; they are generally cyclical in nature and have manifested similarly in different periods of history.

Outplacement trends signal job recovery

Global outplacement trends are indicating a pause in the job cuts that drive demand for these services, but it is too early to tell what comes next.

‘Our talent review develops top performers’ behavioural and job knowledge needs’

Notwithstanding the trouble within the telecom sector—like the delay in auctioning the 3G spectrum, the issue of licensing fees being raised with RComm’s misrepresentation of revenue and the Airtel-MTN deal being called off—Airtel is aiming to double its subscriber base to 200 million within the next four years.

A fair mechanism for CEO pay

The lid has again been blown off the issue of Indian CEO pay, with calls for restraint and debates on whether it needs to be regulated or left to the market.

Making changes stick

Managing changes has always been a challenge for organisations. It is often said that the only human being that likes change is the ‘wet child’ and the only ‘change’ all others like is ‘the change that jingles in the pockets’.

Labour pains

‘Labour pains’ is a phrase that aptly defines the current challenges between the management and labour unions in our country.

The ethical questions in pilots going on sick leave

Other than the evident impact of monetary loss to Jet Airways that was allegedly to the tune of Rs 160 crore and a tarnishing of the brand, the mass sick leave that 300-plus Jet pilots went on till September 12 raises fundamental questions of ethicality.

Not the Holmes we thought we knew

Not an admirer of Sherlock? Thought Holmes was a prick and showoff, and arrogant to top it all? And loyal companion and punching bag, John H Watson was unduly snubbed? Well, this might just be the book for you. Partha Basu almost reverses the canon, with Holmes as the bumbling detective and instead putting Watson as a paragon of indiscretion..

Money can’t stop business

How can a start-up ever hope to take on well-entrenched competition? How can a small business hope to compete with a large corporation?

Darkness Visible

In 1953, school teacher William Golding’s typescript of Lord of the Flies (then titled Strangers from Within) had been rejected by at least seven publishers before it reached faber and faber.

Darkness Visible

In 1953, school teacher William Golding’s typescript of Lord of the Flies (then titled Strangers from Within) had been rejected by at least seven publishers before it reached faber and faber.

Execs on the move

Viadeo, one of the world’s largest business social networks, announced the appointment of Yogesh Bansal, founder & CEO of ApnaCircle and Sabeer Bhatia, director, ApnaCircle, on its board of directors.

Managing the customer experience

One factor that sets apart two companies offering similar services is the experience they offer to their customers. The right customer experience can help a company build lasting, profitable relationships and help it differentiate itself in an era of commoditised products.

‘There is hardly any import of oil & gas pipes now’

For the $10-billion OP Jindal group, naming its company SAW—an acronym for submerged arch welder, a generic technology to produce oil & gas pipes—was an ‘act of patriotism’.

Transforming a pharmaceutical sales force

In a recent Accenture study of the drivers of high performance, more than half the 50 corporations surveyed rated the sales force as being most critical to the performance of an organisation. Sales teams have become the battle-ground, where the “war for talent” is at its fiercest.

When the staff rules the line

Do you find it familiar when your finance, brand management, corporate strategy, chief of staff, credit or risk management or your people folks, the HR function appears to have an undue influence in the way in which your company is structured?

More to motivation than money

Money as a motivator has always been a hotly debated subject. Maslow’s Hierarchy of Needs, one of the most influential motivation frameworks since the dawn of human relations era in the field of organisational behaviour, recognises that physiological and security needs must be fulfilled before higher order needs become potent enough to motivate people.

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Events

Halting hospitality

Complexity of culture

Business revival on the cards

A trial by fire

Emerging stronger at the end of recession

Outplacement trends signal job recovery

‘Our talent review develops top performers’ behavioural and job knowledge needs’

A fair mechanism for CEO pay

Making changes stick

Labour pains

The ethical questions in pilots going on sick leave

Not the Holmes we thought we knew

Money can’t stop business

Darkness Visible

Darkness Visible

Execs on the move

Managing the customer experience

‘There is hardly any import of oil & gas pipes now’

Transforming a pharmaceutical sales force

When the staff rules the line

More to motivation than money