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Infosys
sees big opportunity in support, aintenance of enterprise
systems
Kavitha Vivek in
Bangalore
Tech major Infosys Technologies Ltd is looking
at production support and maintenance of enterprise systems
as a big business opportunity which could lead to a 50:50
onsite/offshore model for enterprise solutions implementation.
Currently, close to 30 per cent of the
business of Infosys’ enterprise solutions division comes from
implementation of enterprise systems.
Speaking to The Financial Express,
Infosys associate vice-president and head (enterprise solutions)
BG Srinivas said the growing trend now was to implement enterprise
systems and enter into agreements to maintain and manage the
system.
“This could be a big business opportunity
to dip into. Infosys is keenly looking at two key opportunities
for end-to-end implementation and maintenance—requirements
that arise out of the roll-out of global MNCs and the SME
segment which is set to be the next explosive segment,” Mr
Srinivas said.
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Upbeat
on
e-enablement
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| Even as Infosys has scaled down its exposure
to dotcoms, the company is still looking at e-enablement
as a huge business opportunity. With an aim to tap this
segment, Infosys has currently identified the enterprise
portals business, which will involve building intranet
systems for corporates and building collaborative portals
for old economy sectors, as a thrust business. Towards
this end, the company has currently charted out plans
to focus on the niche segments like oil and gas, energy,
healthcare and automotive that are small yet sustainable
business opportunities. |
Interestingly, the industry is currently
seeing a revival on the enterprise systems front with traditional
ERP making a comeback with extended systems like CRM and SCM.
“Infosys is one of the few companies that has managed to notch
up a high level of offshore work on the implementation front.
Currently our onsite vs offshore percentage stands at 80:20,
which is significant,” he added.
Infosys is also looking at expanding its
strategic alliances with solution vendors for implementation.
Towards this end, Infosys is currently looking at tying up
with US-based JD Edwards for the implementation of its enterprise
systems solutions.
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