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MTNL
hires Icra to map out HR plan
Sangeeta
Singh and Vandana Gombar in
New Delhi
What are the options available to an overstaffed
government company with 60,000 employees who are strongly
opposed to any voluntary retirement scheme? Mahanagar Telephone
Nigam Limited (MTNL) has roped in ICRA to chart out a strategy
to leverage the human resources of the telecom company.
| Pre-paid card
rollout by mid-Oct |
IN what could be a big growth driver
for its cellular service, the teclcom giant MTNL will
launch its pre-paid card by the middle of October.
“We expect a major growth in subscriber base with the
launch of these cards,” Mr Narinder Sharma said.
The state-oned telecom company also plans to announce
new tariff packages which will have lower incoming call
rates or “even free incoming calls, subject to conditions”.
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“We have mandated Icra to give MTNL concrete
suggestions on how to derive the maximum mileage from our
human resources. The agency has been given a six month time
frame to finalise the strategy,” MTNL’s chairman and managing
director, Mr Narinder Sharma,said.
“The agency will help us to shape up without resorting to
shipping out tactics. Shape up is what we will strive for.
Shipping out is difficult,” he said, ruling out retrenchment.
MTNL already has an ongoing programme of retraining andsubsequently
redeploying staff in new business segments that the firm is
getting into like call centres, data warehousing and signature
verification.
The company has also shortlisted three management consultants—McKinsey,
Accenture and Boston Consulting—in its bid to chart out a
future business strategy.
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