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Samsonite
pushes aggressive twin-brand strategy
Mona
Mehta in Mumbai
Luggage major, the Rs 53-crore Samsonite India, has embarked
on a twin brand strategy for its soft and hard luggage categories,
with an aim to expand the presence of its recently introduced
mass market brand ‘American Tourister’, while at the same
time, selectively focus on the premium brand ‘Samsonite’.
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...plans
B2B activities
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Even as e-commerce initiatives of many
corporates have not taken off, Samsonite India has embarked
on setting up a business-to-business (B2B) interactive
dealer Website — www.samsonite.com — this October.
Informs Samsonite India director (sales and marketing)
Mr EP Suresh Menon: “The parent company, Samsonite Corporation,
will invest in launching the Website in Europe and Asian
countries first. It will then be launched in India.”
As regards the mechanism of the Website, adds Mr Menon:
“Of the company’s existing 900 dealers, 40 dealers and
the company’s exclusive showrooms will get connected
to the Website and contribute 60 per cent of the business
generated to the overall sales turnover of the company.
These 40 dealers are currently contributing 25 to 30
per cent to the overall sales turnover of the company.”
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Samsonite India is a 60:40 joint venture
partner between Samsonite Corporation and the Tainwala group.
As part of the strategy, the Samsonite range of travel-ware
will cater to the super premium end of the market, while American
Tourister will be targeted at the middle-to-premium end. American
Tourister has been made available at all the 900 dealers across
major cities, in addition to the company’s exclusive showrooms,
while Samsonite’s presence will be restricted to 450 dealers
alongwith the exclusive showrooms called Travel World. At
present, Samsonite is available at all the 900 dealers.
Reasons Samsonite India director (sales and marketing) Mr
EP Suresh Menon: “The move is aimed at combating competition
by enabling the dealers to showcase and classify both the
brands pertaining to the two segments. The company is instead
restructuring its Samsonite product line to professional dealers
in order to create a niche for the brand.”
While the Samsonite range is priced between Rs 4,700 and Rs
6,300, American Tourister is available between Rs 1,250 and
Rs 3,700.
By reducing the number of dealers for marketing the Samsonite
range, the company will save two per cent on the service costs
and manpower, adds Mr Menon.
Informs Samsonite India assistant general manager Mr Sandeep
Goenka: “The company imports 90 per cent of the 30,000 units
of soft luggage from Far East and Europe through 30 vendors
spread globally.”
In the overall Rs 600-crore luggage market in India — where
VIP is the leader — Samsonite’s share stands at about 20 per
cent. The domestic industry is witnessing a shift in consumption
of soft luggage vis-a-vis hard luggage. Against the consumption
ratio of 15:85 for soft luggage and hard luggage, the emphasis
is on soft luggage which is slowly picking up. The market
for hard luggage, which was growing at 10 per cent growth
rate last year, is currently stagnant. Soft luggage is growing
at a rate of 15 per cent this year. The soft luggage market
is estimated to grow at 25 per cent by the end of calender
year 2002.
In order to cater to the consumer need for buying soft luggage
instead of hard luggage, Samsonite India is working out a
new strategy. The company is launching a new sub-brand ‘F’Lite’
in hard luggage, albeit with soft luggage features. These
features include a polypropylene embedded hard-luggage upright
with light weight.
F’Lite is an upright series in the hard luggage segment. An
upright series usually comes in the soft luggage segment,
and is available under the sub-brands Spark, Accent, Airstop
and Rhapsody. This range is priced between Rs 3,820 and Rs
6,250. F’Lite, which will be launched in October this year,
will be available from Rs 3,000 onwards.
Says Mr Goenka: “F’Lite is targeted at the premium end of
the market with best possible features of soft luggage.” Samsonite’s
existing upright series contributes 60 per cent to the Rs
35 crore sales generated from the soft luggage segment.
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