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Monday, July 16, 2001 

Bharti to take franchisee route to network in TN

Padmaja Shastri

Chennai, July 15: Come November and getting a telephone connection in Chennai will be as easy as buying soap—across the counter, says Mr K Krishnan, chief executive officer of Bharti Telenet Limited. The Sunil Mittal-controlled basic telecom service provider, which is expected to roll out its services in the city by October this year, has decided to take the franchisee route to expand its customer base quickly. The company is also looking at setting up branded public call offices (PCOs) and unmanned PCOs across the city.

No takers for BSNL’s pvt exchanges
Though Bharat Sanchar Nigam Ltd (BSNL) is already offering GEPABX (group electronic private automatic branch exchange) they are neither freely available nor aggressively promoted commercially.
For instance, in Chennai only four exchanges offer the service with restrictive operating rules—can be installed in only multi-storeyed buildings and only half a kilometer of operating radius is allowed.
Also, incentives to the
operators are poor and initial
cost to the subscriber very low. It won’t be surprising if many of them shift to private service providers like Bharti and Reliance.

According to Mr Krishnan, the company will operate through franchisees for connecting all non-corporate subscribers across Tamil Nadu and provide direct connections only to corporate clients. “We want to be accessible to our customers and it is easier through a local operator,” he said.

Around 96 per cent of the telephone subscribers are currently from the non-corporate segment - residential subscribers and PCO operators.

This will not only mean that the number of connections of the company will increase dramatically, but revenue per line given to the franchisee will also be high.

As multiple subscribers will be linked to one main line in the system, it will make low-usage subscribers commercially viable. Operating through franchisees will also save the company a lot of labour cost and time.

Franchisees will have their own manpower and sales force who
will go door-to-door marketing and distributing our brand, said Mr Krishnan.

The company expects an average revenue of around Rs 700 per line per month, 25 per cent of which would go to the national long distance operator (NLDO) and 12 per cent towards the licence fee. At an average capital cost of Rs 25,000 per line, the company expects to break-even in four to five years’ time, according to Mr
Krishnan.

In the first phase three lakh installations are expected to be made in Chennai at an investment of Rs 150 crore. Another Rs 150 crore will be spent to bring seven other cities in Tamil Nadu into the network by March 2002. They include Coimbatore, Madurai, Trichy, Tirupur, Erode, Vellore and Salem.

 

 
   
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