Tata Telecom is a joint venture (JV) between Tata Telecom Ltd (TTL) and Avaya (former Enterprise Networks Group of Lucent Technologies). It is a leading provider of business communication and call centre solutions. ECLIPS (Enterprise Class IP Solutions) is a family of products that provides features and functions that support a company's movement into eBusiness.

These products break down the barriers between IP and circuit switched communications. They provide the business applications, functionality and inter-operability that it needs.

These are comprehensive solutions that enable the business to extend business-critical communication capabilities across the organisation. TTL already has Avaya's leading range of Cajun campus family LAN switches. Cajun products, according to the company, are "day one voice ready." This means that they are voice and QOS enabled out of the box and customers will not require a forklift upgrade to implement real-time applications in their data networks. These switches do hardware routing, are standard-based and also provide support for pre-standard proprietary protocols of major data networking vendors.

Avaya delivers voice grade reliability on data networks. Avaya's view management software provides a graphical interface that simplifies infrastructure management.

Cajun Rules, via an easy-to-use graphical interface, enables IT managers to establish quality of service parameters for users, group of users and applications in order to align network availability to mission-critical users and applications. Speaking on the occasion, TTL vice-president (marketing) Ajit Thatte said: "We can (now) offer a complete network infrastructure solution that supports multi-service applications - a desktop, wiring closet, backbone or WAN. Tata Telecom is now uniquely positioned to help their large installed base of customers' leverage existing investments and meet the challenge of building a new generation of network architectures that cost-effectively integrate voice, video and data on a single infrastructure."