For another, it is extremely crucial for dot.coms to chalk out a bulletproof business road map/model. The business model could be suitably fragmented into the short term (typically one month or so), medium term (three to six months) and long term goals. The short term and medium term goals need to be constantly reviewed vis-a-vis the changing market conditions.
It is advisable for dot.coms to have three to four alternative business strategies - in order of priority - so as to be able to keep pace and switch one to the other with the changing demands of the market.
Attracting and retaining the target audience is a crucial aspect for the success of any dot.com. This can be done through:
Entering the dotcom arena purely with an eye on valuations may be detrimental for a company in the long run. Companies must not get into the Internet as a line of business for revenue multiplication, but instead, should have a clear business understanding.For an existing `brick and mortar company' opting for an Internet strategy too, there are important issues that need to be carefully looked into. In case the proposed online business has little to gain or lose from the company's current business for example, it's logical to keep the online business separate from the existing one.
The company must opt for an Internet strategy that does not adversely affect or undermine its current business. Finally, in the case of a group of companies, the proposed Internet unit's activities need to be coordinated across the group.
In conclusion, therefore: firms of the future are likely to be driven by five different forces of competitive advantage, viz, people, ideas, network, positioning and profits/revenues. It is evident that eventually, only those companies will survive which give value to customers repeatedly using these competitive forces optimally. This may be accomplished by having a good management policy, foolproof business and revenue models and the vision and ability to quickly adapt to market changes.
There can be no doubt about the immense power of the Net and the huge opportunities thrown open by it. At the same time, it is equally evident that a shakeout in Net-based companies is imminent in the near future - which will weed out most of the smaller players - through closures, acquisitions, mergers, partnerships, etc. However, by taking adequate steps to build in operational resilience and security in the system, Net-based companies can significantly mitigate or completely prevent the impact of failure, and thereby avoid an early death.
Concluded Ramesh PC, Senior Industry Analyst, Itspace.com
Copyright © 2000 Indian Express Newspapers (Bombay) Ltd.