Chennai, Oct 27: Globalisation has thrown up new opportunities for interaction in the global market place--and new challenges in terms of understanding the mindset, culture and behaviour patterns of foreign businesspartners. So, pitches Bhaskar Pant CEO of the New Millennium Consultants (Pvt) Ltd, a training start-up in communications: ``The interpersonal action between people of different countries can make or break business ventures and the future of an organisation in any place.''Sensing an opportunity in assisting the globally-challenged, Pant gave up being CEO of Turner Broadcasting India (a subsidiary of Time-Warner Inc, the world's largest media company) a year ago, to set up his own venture in communications training.
Competing against several established global companies such as Forum and Wilson Learning in India, New Millennium has tied up with Management Development of Asia-Pacific (MDA) whose clients include Chase Manhattan, Motorola, Star TV, Turner Broadcasting International, and the Telecom Authority of Singapore. On the American front, New Millennium has tied up with Wilson Learning.
Bhaskar Pant has already made some promising starts in the nine months of the company's existence. So far, it has bagged clients in Hughes Software, Tata Telecom, Gail, Bechtel India, Silicon Graphics, and US embassy.
As part of the training New Millennium imparts knowledge based on real-life experience of business and social culture-starting at the elementary level of table manners. Other modules on the menu: etiquette, preventive action, communication, negotiation, and more recently, customer satisfaction.
Copyright © 1999 Indian Express Newspapers (Bombay) Ltd.